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samsung note 7

The Investigation into the explosions of the Samsung Galaxy note 7 which was made by Samsung Electronics co Limited has been concluded. The cause of explosion has been revealed to have occurred as a result of its battery.

Samsung, one of the world leading Smart phone manufactures is looking to overcome one of the most disappointing and disheartening manufacture  failures that has occurred in the history of the smart phone market has it prepares for the release of the Samsung Galaxy 8.

Many Tech analyst and Investors reckon that the company should come forward with the truth on what actually went wrong with the device so as to gain the full trust of consumers and also act as a measure to avoid the incident that occurred with the Note 7.

The results of the investigation will likely be announced on Jan. 23, a day before it announces detailed fourth-quarter earnings results, said the person, who was not authorised to speak publicly on the matter and declined to be identified.

Koh Dong-jin, head of Samsung’s mobile business, will likely announce the results as well as new measures the firm is taking to prevent similar problems in future devices, the person said.

Samsung initially announced a recall of some 2.5 million Note 7 phones in September and identified the cause of the fire as a manufacturing process problem at one of its suppliers, later identified as affiliate Samsung SDI Co Ltd.

But new Note 7s with what Samsung said were safe batteries from a different supplier continued to catch fire, forcing the company to permanently halt sales of the device and dealing a 6.1 trillion won ($5.2 billion) blow to Samsung’s operating profit over three quarters.

“To me it’d be surprising if they said it was a supplier issue,” IDC’s Ma said, adding he suspects Samsung may not have given enough room for the battery inside the phone.

The company in October said it will examine all aspects of the phone, including hardware design and software, and would hire third-party firms as part of its probe.

The source told Reuters on Monday that Samsung was able to replicate the fires during its investigation and that the cause for the fires could not be explained by hardware design or software-related matters.

While prospects for its smartphone business this year remain a major question mark for Samsung, profits are expected to rise sharply on the back of rising memory chip prices and growing sales of organic light-emitting diode screens for smartphones.

 

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