In the wake of coronavirus outbreak quarantines, lockdowns and protective orders, the use of video chats apps and services have surged. Many people are now working from home, and in-person visits have gone digital.
The dramatic rise in remote workers during the coronavirus pandemic has forced many offices to either adopt or dramatically increase their usage of collaboration tools. As a result, finding the best video conferencing apps and software has become of paramount importance.
Two of the most prominent players in this space are Zoom and Microsoft Teams, both of which have enjoyed success prior to this year, and are now experiencing exponential growth due to the current conditions.
While there are many options available, whether you’re looking for a way to spend a virtual happy hour or host a brainstorming session with coworkers, two popular choices are Zoom and Microsoft Teams. Here’s how the two video-chat and conferencing apps compare — especially in light of Zoom’s recent security and privacy issues.
There are strengths and weaknesses for each service, so let’s take a careful look at how each one performs in five critical categories to determine which might be the right solution for you or your business.
Interface And Ease Of Use
Zoom may have a slight edge over Microsoft Teams when it comes to video calling and conferencing. Both include screen share, meeting recording, cloud storing, a whiteboard, file sharing, joining via call, and more. On top of that, Zoom can offer participant connectivity details, people counting capabilities, a more user-friendly UI, and more.
However, the ease of use is a huge factor given the vast number of workers who are now being exposed to these tools for the first time. Both of these apps, to their credit, feature a modern design that is easy to parse and navigate.
Zoom does have a fairly significant advantage in this area simply because it is trying to do considerably less than Microsoft Teams. Zoom greets you with a simple menu that is designed to quickly get you either to your meeting or to help you create a spontaneous or scheduled meeting.
Once in a meeting, Zoom offers a variety of different ways to display participants and includes reasonably robust screen sharing, chat, and collaboration tools for the presenter and participants. The presenter has extensive controls over who can talk or who will appear on camera.
On the other hand, Microsoft Teams didn’t have much of a chance here, both products are quite straightforward to use, but the sheer volume of options and add-ons available as part of Microsoft Teams make it the more complicated product to use.
Both services hit it out of the park in this category, with broad support for most operating systems.
Zoom is available on Windows, macOS, Linux, Chrome OS, iOS, and Android. There are some limitations, but users are also able to join simply via a web browser as long as they are logged into a Zoom account.
Microsoft Teams has an identical lineup of platforms with Windows, macOS, Linux, Chrome OS, iOS, and Android. And again, users are able to join from a number of different web browsers, with full feature support on Microsoft Edge (Chromium-based) and Google Chrome.
In other words, Both services offer extensive support across all of the most popular operating systems — both mobile and desktop — so no one should be choosing either one based on platform support alone.
Depending on the size of your business or your specific needs, the upper limit of video participants may be largely irrelevant to you, but for those working with large remote teams, it is nice to get everyone together for a group chat.
Zoom has one of the higher limits out there with support for up to 49 simultaneous video participants via the Gallery View. Beyond that, you can host up to 100 participants (phone/observer only) on the free or Pro plans, or all the way up to 1,000 participants (phone/observer only) on the largest Enterprise plans.
Microsoft Teams was, until recently, limited to just four simultaneous video feeds, but an update that is currently rolling out as of this article has increased that total to a much more reasonable nine members. Additionally, you are only able to initiate a video call when there are 20 or fewer people participating in a chat; the service will only display the most recent nine who have spoken.
You can, however, host calls on Microsoft Teams for up to 250 people, which will allow for both screen sharing from the presenter as well as call recording.
Zoom instituted a 90-day feature freeze back in early April to exclusively work on fixing the security issues for the service. This has included a security-focused 5.0 update, an all security steps to fix “Zoomboming,” and an acquisition to solve its end-to-end encryption problem.
All of this has yielded positive results and the service has since had its ban by the New York City school district lifted. But it still has a ways to go to earn back the trust of some users, and until it delivers true end-to-end encryption, it won’t be a viable option for certain high-risk businesses.
As a product from a massive company that is used to dealing with the security implications of its software, it shouldn’t be surprising that Microsoft Teams has a much better security track record than Zoom.
Microsoft Teams has used full end-to-end encryption since its rollout with encryption of your data (video, audio, and desktop sharing data) in transit and at rest.
Teams also includes much more robust tools for hosts to manage participants with controls over who can post or share content, who is allowed into Teams rooms either directly or via a lobby system, and AI monitoring of Teams chat looking for evidence of harassment.
List of supported phone devices for Zoom and Microsoft team.
Although there are various phones that comes with support for Zoom and Microsoft app, listed below is the top 10 smartphones you can use on these platfoms.
iPhone 11: Apple unveiled the iPhone 11 is a 6.1-inch screen device with a 12MP dual-lens camera, improved durability, and a faster A13 chip. The camera interface on the iPhone 11 has been overhauled with a more immersive experience that lets you see and capture the area outside of the frame using the ultra wide-angle camera if desired. 2x optical zoom out is supported, as is digital zoom up to 5x. The iPhone 11 is water resistant up to 2 meters for up to 30 minutes and powered by a 3,110 mAh battery.
iPhone 11 Pro Max: This device flaunts a 6.5 inches Super Retina XDR OLED display with triple 12MP back camera. The high-quality camera features of this gadget mean you can shoot 4K videos share with your social media followers. It also comes with a 12MP front camera which enables you to snap amazing pictures using the selfie camera mode. When you explore your gadget, you would discover there is more you can do. an advanced A13 Bionic chip that delivers all-round performance. The phone comes with 64GB, 256GB and 512GB memory space.
Samsung Galaxy S20: This phone offers a 6.2-inch Dynamic AMOLED is powered by a 2GHz octa-core Samsung Exynos 990 processor. It comes with 128GB internal memory and a 12GB RAM. The Samsung S20 comes with triple 12MP + 64MP + 12MP rear camera and runs Android 10 with 4000mAh non-removable battery.
Samsung A31: It offers a 6.4-inch Super AMOLED display, a quad core 48 MP + 8 MP + 5 MP + 5 MP rear camera and 20MP front camera for shooting selfies. The phone is powered by the Octa-core processor with a non-removable Li-Po 5000 mAh.
Infinix Hot 9: This device offers 6.6 inches with quad-camera on the rear side that features 13 MP + 2 MP + 2 MP + QVGA and on the front there is a single 8 MP camera. The Hot 9 is powered by the MediaTek Helio A25 Octa-core processor and fueled by a Non-removable Li-Po 5000 mAh battery.
Infinix Camon 15: The Infinix Camon 15 features a large 6.6 inches FullView display with a 91.2% Super Screen Ratio and a high capacity screen resolution of 19.5:9 aspect ratio that delivers an immersive screen experience. It comes with quad 48 MP, 2 MP, 2 MP, QVGA rear camera sensors that allow you to capture stunning photos day or night and 16MP front camera. This phone is powered by a powerful MediaTek MT6762 Helio P22 chip with a 4GB RAM + 64GB internal memory space and a huge 5000mAh battery capacity.
Infinix S5: Powered by the Mediatek MT6762 Helio P22 Octa-core 2.0 GHz Cortex-A53 processor, this smartphone comes with a 6.6 inches IPS LCD capacitive touchscreen and 720 x 1600 pixels resolution. The Infinix S5 offers 4GB RAM with 64GB Rom and a triple rear setup of 16MP + 5MP + 2MP lenses with 32MP front camera. The smartphone is fueled by a Non-removable Li-Po 4000 mAh battery.
Tecno Spark 5: This smartphone comes with a 6.6 Inch Dot-in Display with 13MP AI Quad Camera with Quad Flash to enables highly clear and more natural photos whether it is daytime or night. It has 32GB ROM + 2GB RAM and fueled by a Non-removable Li-Po 5000 mAh battery.
Tecno phantom 9: It comes with a 6.4-inch Dot Notch screen that lets you experience real cinema-like visual when you watch videos or playing games on your device. The Phantom 9 is also equipped with a triple 16MP, 8MP and 2MP AI rear camera with 16MP front camera which helps you redefines what you can do with your phone’s camera. It is powered by Mediatek MT6765 Helio P35 with 6GB RAM and 128GB storage. You can also enjoy the power of a 3,500mAh non-removable Li-Ion battery.
Oppo A92: This phone aims to deliver advanced technology in everyday usage scenarios with its 6.5 inches touchscreen display, Quad 48MP+ 8MP+2MP+2MP Rear camera, a large capacity of 8GB RAM+128GB ROM and 5000mAh Battery, which helps levels up the fundamental capabilities.
Note: Zoom does not guarantee the performance of analog devices or applications connected to Analog Telephone Adaptors.
It only works with Polycom devices that are running at least version 4.0.0 of the UCS firmware. In previous versions (Polycom SIP software 3.x or earlier), upgrading from the phone’s web interface, registration, and provisioning will not work with Zoom. This restriction does not apply to OBi Analog Telephone Adapters (ATA)
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